FAQ

What do I wear?

Pole Classes – Tank/Crop, shorts (for skin grip), footwear is optional.

Please don’t moisturise on the day of your pole class as this will make you very slippery on the pole.

Stretch/Pole Fit/Barre – Tank/Crop Top, Leggings & Socks

Choreography/Exotic/Heels - Whatever makes you feel comfortable! Your instructor will outline if heels are optional for each lesson. Heels are optional

Please remove all jewellery that can scratch the poles such as rings, watches, bracelets.

What do I bring?

Please bring a water bottle and towel.

Will I have my own pole?

Depending on the type of class students will either have a pole to themselves (choreo), or a maximum of 2 students to a pole.

Can I come and watch a class before I join?

To maintain privacy for our students we don’t allow people to come and watch classes while they are running, unless you have purchased a spot in the class. We want to ensure all of our students feel comfortable and not judged whilst learning at Haus of Salem.

We do offer trial classes, which are the best way for you to test out a class you are interested in, meet our instructors and experience the beautiful safe space that is our studio.

What sizes/types of poles do you use?

We are proud to use the most reliable and trusted brand poles - X-Pole.

Our studio uses 5 poles varying in finish and size.

Currently we use: 2 brass 40mm, 2 stainless 45mm and 1 brass 45mm poles

How do I book into a class?

Easy!

You can book into classes via the timetable page.

Alternatively, you can download the Gym Master app (Android or iPhone) and find us. The app is useful to start a membership, make payments and book classes. There are mandatory release waivers and pre-exercise questionnaires to be completed once before attending any class - this is to ensure your safety.

Classes are strictly booking only - drop-ins are not guaranteed a spot as we have very strict start times and minimal time for sign-up between classes.

If you're having trouble booking, contact us and we can help!

Can people under 18 participate?

Currently, all classes are open for adults 18 years or older. If you do have a child who is interested in pole fitness - please get in touch.

Fees

We use Payrix as our payment gateway. Please see below for their fee structure.

DIRECT DEBIT Fees / Charges (recurring memberships)

Bank Account $0.88 per transaction

Credit Card/Debit Card transaction fee $0.33 per transaction

Failed Transaction $4.40

Visa/Mastercard* 1.87%

Amex 3.85%

* Additional 1.10% will apply to International Credit Cards

ONLINE PAYMENT Fees (e.g - casuals, blocks, workshops, items)

Credit/Debit Card Transaction Fee $0.33 per transaction

Visa/Mastercard* 1.87% per transaction

American Express 3.85% per transaction

* Additional 1.10% will apply to International Credit Cards